Refund policy

Please contact us within 7 days after the item arrives.

Shipping costs are as follows.
Our burden (damage during delivery, defective product, wrong product)
Customer burden (different image, change of mind)

In addition, our store sells handicraft vessels,
I think some of you may find that each piece has a unique character that is different from industrial products, that it looks like a chip at first glance, and that you are concerned about black dots and bubbles.

However, in this case we may not be able to bear the shipping charges.

As I have shown in the photos and texts on each page, we would appreciate it if you could place an order after fully understanding the characteristics of the container for handwork.

Please contact us within 7 days of the date you received the item (s).

Unless shop shop should take liability for the return, return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused,  We cannot be held responsible for items damaged or lost in return shipment.We are unable to issue a refund or ship a replacement (s) without the actual receipt of the item.(s).